Coffee and cocoa sectors and the hospitality sector in Uganda

The main objective of this assessment is to improve the working and living conditions of employees in the agriculture and tourism sectors. Specifically, the study seeks to generate evidence to identify gaps in decent work and inform policy interventions that will enhance the livelihoods of employees and smallholder farmers. The findings will support efforts to promote sustainable employment and equitable economic development in Uganda's Albertine and Rwenzori regions. 

In the tourism/hospitality sector, workers benefit from more stable employment opportunities, though their income security remains low due to the seasonal nature of the industry. While open communication channels and opportunities for worker feedback are appreciated, there are reports of widespread verbal abuse and bullying in some workplaces. Social protection remains weak, with limited access to health insurance, pensions, and maternity or paternity leave. Gender differences are also evident, as women report lower income security and are disproportionately affected by irregular wages despite efforts to ensure equal pay. 

Most workers lack formal contracts, which exacerbates employment insecurity. Additionally, access to social protection is limited, with few workers covered by pensions, health insurance, or paid leave. While there are some efforts to maintain work-life balance, especially during peak agricultural seasons, gender disparities remain a concern. Male workers report higher income security, whereas female workers face more job instability and physical strain